Please complete the form below and a member of our returns team will contact you within 1 2 business days.
Rugs done right return policy.
What do i do if my rug seems to have a problem.
Oversize rugs 8 wide or larger do not qualify for the promotion.
See our return policy for full details.
Sample sizes 2x3 to 4x6 can also be returned at no cost when a replacement is ordered in the amount of 500 or more.
Return policy to request a return please complete the form on our return request page.
Many rugs develop creases or a compressed pile during shipping.
Often times what at first appears to be a problem really isn t.
If you re not happy with the rug you ordered you may send it back for a replacement or a full refund.
Please note returns are not accepted for orders shipped internationally.
Ordered a rug that was stated as one fiber content but came as something different.
Please contact your local customs office for further information or contact rugs done right.
Which includes the original shipping fees incurred by rugs done right.
Rugs done right review rated 1 3 5 0 with 2 comments.
While we love to think every rug we ship out is the perfect one for every customer we know these things don t always work out.
If it turns out that your rug is less than what you expected don t worry you can send it back.