If it is one of the schlage smartkey locks the exact same thing happened to us.
Schlage door lock stop working.
The schlage keypad locks are perfect for use on front doors garage entry doors and side and back doors.
Tighten the hinge screws and then try adjusting the strike plate by loosening its screws and shifting it slightly.
We re at your service with strong support for all your schlage style security and installation questions every step of the way.
Find the right lock for your exterior and interior doors here.
The keypad stops responding but it still works by using the app.
With a keypad deadbolt or lever you can control entry to your home more easily and securely.
I finally called schlage and they sent a new lock.
Whether you re looking for the correct pronunciation of schlage or instructions on programming a keypad lock this is a great place to start.
It somehow rekeyed itself when my mom turn edit he key the wrong way in the lock before turning it the right way.
We figured it it was that easy to rekey on accident we didn t want it.
Browse our selection of premium secure door locks entry door knobs and modern hardware from schlage.
I had a schlage keypad stop working.
At times we all need assistance.
Browse commonly asked questions below or scroll down to submit your own.
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Door lock doesn t latch properly when a door latch doesn t click into position it usually means the latch and the strike plate are out of alignment.
No more hiding keys under the doormat or losing track of copies.
Repairs range from making minor latch adjustments to repositioning the door.
Rebooting by disconnecting and reconnecting the battery would make it work again for a week or two.
Now 6 months later the new lock is doing the same thing.